Someone's adding Pins to my account

There are boards or Pins on my account that I didn't add

I got an email about changes to my account that I didn't make

I can't secure my account

 


There are boards or Pins on my account that I didn't add

It's possible someone got into your account. You should reset your password to secure your account:

  1. Click your name at the top of Pinterest then click Settings
  2. Click Change your password...
  3. Type in your old password
  4. Choose a new password – make sure it's complex! 

After you've reset your password, you can delete any Pins or boards that were added to your account. Unfortunately, we can't restore deleted boards or Pins. 

If you have trouble resetting, try from http://pinterest.com/password/reset/

 

basicinformation 

 


I got an email about changes to my account that I didn't make

We'll send you an email when you change the email address, username or password for your account. We'll also tell if you if you log in from a computer or place that we don't recognize, ex: if you login while you're traveling. 

If you did this, you can ignore the email and you don't need to get in touch with us.

If you didn't do this, then it's possible someone got into your account. You should lock your account to protect your Pins and then reset your password to secure your account:

  1. In the email, click Lock my Account
  2. Go to https://pinterest.com/login and click Forgot your password?
  3. Enter in the email on your account and click Reset
  4. Check your email for a link to reset your password

 


I can't secure my account

Resetting your password should secure your account. If you're having trouble resetting or something else is wrong:

  1. Click Email Help below
  2. Under "What do you need help with?" select My Account -> Hacked Account

 


Using a phone or tablet?  You can change your password in the app's settings. Or you can go to pinterest.com/password/reset in your device's web browser.

Change your password on your iPhone

Change your password on your Android

 


Related Topics: 

Keep your account secure

I'm not getting emails or the email is broken

Edit, unlike, and delete Pins

Reset your password

Email Help

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